What is MascaraWorld? MascaraWorld is your ultimate destination for fantasy-inspired and anime-themed makeup. From vibrant mascaras to unique face-painting essentials, we bring your creative visions to life.
Who operates MascaraWorld? MascaraWorld is managed by a passionate team of beauty enthusiasts and creative artists who are dedicated to blending makeup with the world of fantasy and anime.
How do I contact MascaraWorld? You can reach our friendly customer support team at: Email:[email protected] Phone:+121-667-0525
Orders & Payments
What payment methods do you accept? We accept major credit and debit cards, PayPal, and other payment options displayed during checkout.
Can I cancel or modify my order? You can cancel or modify your order before it is processed. Contact our support team as soon as possible for assistance.
How do I check my order status? Once your order is placed, you’ll receive a confirmation email with tracking details. You can also log into your account to view your order history and status.
Is my payment information secure? Absolutely! We use industry-standard encryption to protect your payment and personal information.
Products & Services
What types of products do you offer? We specialize in mascaras, face paints, and makeup inspired by fantasy, gaming, and anime themes. Our products are designed to enhance your unique style.
Can I return a product? Returns are accepted within 30 days of purchase for unused and unopened items. Please refer to our Return Policy for details.
Are your products cruelty-free? Yes! All MascaraWorld products are 100% cruelty-free and ethically produced.
Shipping & Delivery
Where do you ship? We offer worldwide shipping. Shipping fees and times vary depending on your location and chosen delivery method.
How long will it take to receive my order? Orders are typically processed within 2-3 business days. Delivery times depend on your location, with standard shipping taking 5-10 business days.
Can I track my shipment? Yes, you’ll receive a tracking link once your order has shipped. Use it to follow your package’s journey.
Technical Support
What should I do if I receive a defective product? If you receive a damaged or defective item, contact our support team with your order details and photos. We’ll resolve the issue promptly.
Do you offer refunds for damaged items? Refunds or replacements are available for items that arrive damaged. Please review our Refund Policy for more information.
Privacy & Security
How does MascaraWorld protect my information? We take your privacy seriously. Your data is protected using secure encryption, and we only use it to complete transactions and improve your shopping experience. Read our Privacy Policy for details.
Will my information be shared with third parties? No. We respect your privacy and do not sell or share your information with third parties, except as required by law or necessary for order fulfillment.
